Frequently Asked Questions

What is OpenChapter.net?
OpenChapter.net is a powerful on-line tool and a consulting company which allows you to create your own unique website with the helping hands of professional designers.

How can I create my own website using your template services?
Template tuning is as easy as ABC. Just choose a desired website template from more then 8000 templates of any kind, order any customization you want and get a professional high quality website.

What is a template?
A website template is a pre-made web page "without contents", very similar to a document or greeting card template, where you insert any images or text. The main template advantage is that you can preview the appearance of your future website before you pay for it.

What is tuning (customization) of a template?
Template tuning (customization) is a process of changing (updating) a template according to the customer's requirements. You may order adding your text and images, changing colors and size, creating custom scripts and flash animated area. You may order anything you desire and our professional designers will bring it to life for you!

What are the advantages of purchasing a website template?
The major advantage is price: You get a high quality design for just $20-$70. You don't have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.

How can I explain what I want exactly?
Professional support managers will be assigned to your project. You will communicate with them via dedicated round-the-clock chat, via e-mail or phone. You don't need any technical skills to give us the idea of your future site. Our professional and experienced managers will give you all the assistance and advice that you may need.

How long will it take me to get the result?
Once you have explained to manager what exact template tuning you desire, the manager will set the preliminary term of delivery. Typical tuning takes between 36 - 48 hours, but there can be some delays if you don't provide the necessary information, such as correct contact information or personal files (texts, images, etc.)

What do I have to do to avoid delays and get a desired result?
Please provide correct and full information about yourself. According to US legislation your information will not be used in any way, other than using it to provide you with the details of your project. Make sure you have all necessary information and personal files (texts, images) that will allow manager to completely understand your project, give you the right quote and proceed with production.

What should I do if I do not like the template tuning result?
When your task is done you receive an e-mail asking you to login to your personal production interface and check screenshots of your template tuning result. If you don't like the result you may reasonably revise it by chatting with manager and demand necessary updates.